Terms and conditions of use

1 - Orders

This website is operated by Boyce Business Equipment Ltd t/a Office Furniture UK.  As a User of this website you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions.


This website is an offer to treat only. Any contract shall consist of the buyer’s order and the seller’s acceptance thereof. Any order accepted by the seller shall be subject to the seller’s conditions of sale and no other conditions shall apply unless expressly agreed in writing by the seller.


Delivery is free on all orders of over £200.00 + vat only to UK mainland addresses.


Methods of payment accepted are by card online through our secure payment system with Sagepay.


If you require an exact delivery date, please call or email in the first instance and we'll do our best to accommodate.


2 - Pricing

Although every effort is made to ensure the prices stated in the website are correct, should an error on price occur, and an order is placed, you will be informed and given the option of continuing the order at the correct price or cancelling the order. All prices are subject to VAT at 20%.


For orders less than £200 + vat, a delivery charge of £25 + vat will be applied.


Please note that a signed delivery note or acceptance of furniture confirms delivery of goods.


3 - Delivery Time

Deliveries are carried out Monday - Friday between the hours of 9.00am and 5.30pm, excluding bank holidays.  Saturday deliveries are available at a premium, upon request.    We are unable to give an exact timed delivery but will endeavour to accommodate your requests.


4 - Payment Terms

Preferred method of payment is by credit/debit card.  We accept VISA, VISA Debit, VISA Electron and MasterCard through Sagepay.


5 - Retention of ownership

Property of the goods remains with the seller until full payment has been received by the seller. Until full payment is received Boyce Business Equipment may at any time recover the goods and may enter the buyer’s premises for this purpose. Nevertheless the risk in the goods passes to the buyer on delivery and the buyer shall promptly effect and maintain in the joint names of the parties, insurance of the goods against loss or damage in their full invoice price until final payment.


6- Guarantee

Except as herein expressly provided and as provided by law, the seller does not supply goods with the benefit of any term, warranty or condition, express or implied, as to the merchantability of the goods or their suitability for any purpose whatsoever. As far as it is able the seller will assign to the buyer all rights conferred on it by any of its suppliers. Insofar as quality of materials used in goods manufactured for the seller is concerned, the seller shall have the option to repair, replace (or at its sole discretion refund to the buyer the price of the goods without any further liability) parts agreed by it as being defective, and which have been returned to it, carriage paid, within a minimum period of 1 year from the date of delivery to the buyer’s works. Goods subjected to fair wear and tear, misuse, defective maintenance, alteration or modification, are excluded from this guarantee. Goods covered are subject to single shift working only. In no case shall the liability of the seller hereunder exceed that of the actual manufacturer of the particular goods or parts thereof. Any liability on the part of the seller is subject to terms of payment being met.


7 - Technical description and data

Such descriptions whilst given as a guide, in good faith, are subject to alteration by the seller without notice.  In particular all weights and dimensions are approximate only.  All maximum load capacities stated are for evenly distributed loads only.  It is the buyer’s responsibility to check dimensions at the time of ordering.  In case of any size query please call prior to ordering, as once orders are placed and/or delivery is made we are unable to return.


8 - Consequential loss

Except in respect of death or personal injury caused by the seller’s negligence, or as herein provided, the seller shall not be liable to the buyer for any consequential loss or damage (whether for loss or profit or otherwise) costs or expenses or their claims for consequential loss whatsoever which arise out of or in connection with the supply of the goods or their use or re-sale.  Boyce Business Equipment may also cancel a delivery due to circumstances beyond our control, and would not be liable to the buyer for any costs.


9 - Claims

Notification of non-delivery must be made in writing immediately at the time of delivery and for shortages or damage within 1 days of receipt of goods. Failing this no claims will therefore be entertained.


10 – Returns and cancellations

All items displayed on this website are made-to-order.  Made-to-order or special order items are non returnable unless faulty and excluded from any cooling off period.  If you decided to cancel your made-to-order or special order product for any reason, it is unlikely that we could sell it to another customer at full selling price.


Made-to-order or special order is defined as not carried in stock in our warehouse and having to be ordered directly from one of our many manufacturers.


The above conditions do not affect your statutory rights when goods are faulty, or not as described.


11 – About us.

This site is owned and operated by Boyce Business Equipment Ltd t/a Office Furniture UK, registered number 1375794 (UK).


If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, please email sales@office-furniture-uk.co.uk or write to us at:


Boyce Business Equipment

106 Chapel Lane

High Wycombe


HP12 4BY